I help trades and service businesses get their operations out of people's heads and into clear systems — so owners always know where their jobs, money, and crews stand.
Mike runs a 9-truck HVAC company. Every morning he gets four texts asking about the Riverside job. Not because his team is incompetent. Because only Dave knows the answer — job status, customer preferences, scope changes, install specs. All of it lives in one person's memory and nowhere else.
When Dave's on site, the office guesses. When Dave takes a day off, things fall through. And when Mike tries to take a week off? His phone doesn't stop.
Every trades business I work with has different symptoms. The root cause is almost always the same — work is moving through people instead of through a system.
I can't take a day off without my phone going crazy.
We had a great year but I don't know where the money went.
Only one person on my team really knows how things work.
My invoices are always going out late.
Three guys showed up to a job that was cancelled.
My new guy keeps doing things differently than everyone else.
These are not people problems. They are flow problems. Work isn't moving through your business on a system — it's moving through people. And when those people are unavailable, busy, or gone, the flow stops. Every time.
The FIELD Method™ is a structured five-phase process that finds exactly where work breaks down in your operation — and rebuilds the flow so the business runs without you in the middle of everything.
Every engagement starts by mapping this line and marking exactly where work stops moving cleanly. The breaks are almost always in the same places — and they're always fixable.
Every engagement runs through the full FIELD Method™. The tier determines the scope, the depth, and how far into the operation we go.
One breakdown. One system. Fast. The most painful problem in the operation — fixed properly, with clear ownership, documented process, and a trained team.
Two to four connected breakdowns rebuilt as a system. For businesses where multiple flow problems are compounding each other and a single fix won't hold.
Full operational rebuild. Every breakdown fixed. Every process documented. Knowledge captured. Business runs without the owner in the middle of everything.
A focused 90-minute session that maps your operational flow, identifies the two or three precise breakdown points, and tells you exactly what it would take to fix them. You keep the written Diagnostic Summary — regardless of what you decide next.
Diagnostic fee credited toward any engagement confirmed within 30 days.
Book Your DiagnosticBefore I became a consultant, I owned and ran an electrical contracting business. I know what it feels like when the business depends on you for everything — because I built one that did.
I've worked in the field, in project management, in facilities operations, and in data analytics. I've sat in the estimating chair, managed crews, chased invoices, and dealt with the quiet stress of not knowing whether last month was actually profitable until the accountant called.
That background is why trades business owners trust me with their operations. I'm not a generalist consultant who studied your industry. I worked in it. The problems I fix are problems I've personally experienced — which means I know where to look, what to ask, and what actually works on the ground.
The FIELD Method™ is the system I wish had existed when I was running my own business. It's built on 15 years of operational experience, structured by a PMP-certified project management approach, and grounded in the reality of how trades businesses actually operate day to day.
For engagements where the financial layer runs deep — job costing, margin structure, cash flow visibility, or anything that sits at the intersection of operations and finance — I bring in Gavin Brown. With 20+ years of accounting and finance experience, Gavin provides the financial depth that ensures the systems we build aren’t just operationally clean but financially sound. Think of it as fractional CFO-level insight, applied exactly where the engagement needs it.
"The trades industry builds things that last. The businesses behind that work deserve operations that are just as solid. Most of them are run by people who are exceptional at their craft and working too hard to fix the systems underneath it. That's exactly the gap I fill."
— Greg Brown
I work exclusively with field-based businesses where work moves through crews, jobs, and invoices — and where the owner is currently the thing holding all of it together.
Two real operational problems. One resolved, one unresolved. Both showing exactly what happens when a business runs on people instead of systems — and what it costs either way.
A $10,000 overrun on a city lighting contract. A key employee injured and off for a year. An operation that had been running on two people's knowledge — and had never needed to run on anything else. Until it did.
Five journeymen hired. Five gone within four months. $105,000 in wages paid. Zero independent technicians produced. A company that kept hiring instead of fixing — and never understood why the cycle wouldn't break.
Every engagement starts with a FIELD Diagnostic — a focused 90-minute session that maps your operational flow, names the two or three precise points where it breaks down, and tells you exactly what it would take to fix them.
You walk away with a written Diagnostic Summary regardless of what you decide next. No obligation to proceed. No hard sell at the end.